1. Prepare Your CSV File

1. Format Requirements

Your file can follow one of three formats:

• Matrix Format: id, lat, lon
  ➤ Output: If you provided N data points then you will receive a N x N distance matrix and a N x N duration matrix as the output.
• Source-Destination: id, slat, slon, dlat, dlon
  ➤ Output: If you provided n data points then you will receive the same dataset with 2 extra columns of distance and duration.
• Tagged Format: id, lat, lon, tag (source/destination)
  ➤ Output: If you provided N source data points and M destination data points, then you will receive N x M distance and a N x M duration matrix as the output.

Make sure each row is valid latitude and longitude and the file is within the 10MB file size limit.

2. Download Sample Data

• Click the Input and Output button provided on the page to download sample CSV files.
• Open the sample in a spreadsheet editor or text editor to see the expected layout.

2. Select a Country

3. Enter Your Email

4. Upload or Drag & Drop Your File

1. Click to Upload
• Press the big upload box labeled “Click to upload or drag and drop.”
• Select your CSV file from your computer.
2. Drag & Drop
• Alternatively, you can drag your file from your file manager and drop it onto the upload box.
3. Verify File Size
• Ensure it’s <= 10MB. Larger files might be rejected or fail to process.

5. Submit Your Request

• After the file is attached, hit the “Submit” button.
• The site begins processing your file to compute road distances using the specified coordinates.You can choose to save the job request ID to check the status of your job in the “JOB STATUS” page.
• Alternatively On job completion you will also receive an email with the job request ID for you to download the output. You can then visit the “JOB STATUS” page to download the file.

6. Troubleshooting Tips

1. Check CSV Formatting
• Even a small typo in column headers or missing commas can cause errors.
2. Check Email Spam/Junk Folder
• If you don’t see the results email, it might be filtered by your email provider.
3. Use “Job Status”
• If the email is delayed, the Job Status page may already have the results. You will need the job request id to use the Job Status page.